Status Flow of a Smart Transaction

This is the status flow of a Smart Transaction for e-commerce payments and orders including loyalty:

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Some of the statusses will be skipped if they are not needed.

Detailed explanation:

Status

Description

created

Newly created Smart Transaction, modified before the payment was actually captured.

processing

The secucard in the idents array is applied for partial payment. The amount of missing_sum needs to be paid with another means of payment.

Only used if /preTransaction is called.

approved

The payment is pre-authorised. It should be possible to capture the payment.

Skipped if auto_capture is true.

pending

The payment capture was requested, but is not acknowledged yet. You need to wait for status ok, received or collection.

Always used with advance payment (prepaid). Can also occur with direct debiting (debit).

ok

The payment capture was approved and you can deliver.

This is used in conjunction with plain payments (intent sale).

Note: Please don't forget to mark delivery in conjuction with invoice payment (invoice). Otherwise we cannot be aware of the due date.

received

The payment capture was approved and you can ship the goods.

This is used in conjunction with orders for shipping.

Note: Please don't forget to mark delivery, especially in conjuction with invoice payment (invoice).

shipped

You have shipped the goods.

collection

The payment capture was approved and you can prepare the goods for collection, or alternatively ship them.

This is used in conjunction with orders for collection.

Note: Please don't forget to mark delivery, especially in conjuction with invoice payment (invoice).

collected

The goods have been collected by your customer.

failed

Failed to authorise or actually capture the payment.